Contact Us

We're here to help with all your insurance needs. Get in touch with our team.

Our Address

Plot 145, Unit 6
Gaborone International Finance Park
PO BOX 223 AAH Masa Gaborone
Botswana

Get Directions
Phone & Email

Phone: +267 392 9813
Email: info@blic.co.bw
Claims: claims@blic.co.bw
Support: support@blic.co.bw

Business Hours

Monday - Friday:
8:00 AM - 5:00 PM

Saturday:
9:00 AM - 1:00 PM

Sunday: Closed
Emergency claims: 24/7 hotline

Send us a Message

Our Locations

Gaborone Headquarters

Plot 145, Unit 6 Gaborone International Finance Park

Our Branches
Gaborone Headquarters

Plot 145, Unit 6 Gaborone International Finance Park

+267 392 9813 Mon-Fri: 8AM-5PM
Francistown Branch

Plot 123, Blue Jacket Street, Francistown

+267 241 1234 Mon-Fri: 8AM-5PM
Maun Branch

Tsheko Complex, Maun

+267 686 5678 Mon-Fri: 8AM-5PM, Sat: 9AM-1PM
FREQUENTLY ASKED QUESTIONS

Common Questions

Quick answers to frequently asked questions

For death claims: Death certificate, burial order, ID copies of deceased and claimant.
For disability claims: Medical reports, doctor's assessment.
For funeral claims: Death certificate and funeral invoice.

Simple claims: 3-5 working days
Complex claims: 10-15 working days
Death claims: 7-10 working days with complete documentation

Monday to Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Emergency claims support is available 24/7 via our hotline: +267 392 9813

You can pay via:
  • Bank transfer
  • Debit order (recommended for convenience)
  • Mobile money (Orange Money, Mascom MyZaka)
  • Cash at any of our branches