Contact Us
We're here to help with all your insurance needs. Get in touch with our team.
Customer Service Center
Our Address
Plot 145, Unit 3
Gaborone International Finance Park
PO BOX 223 AAH Masa Gaborone
Botswana
Phone & Email
Phone: +267 321 6290
Email: info@blic.co.bw
Claims: claims@blic.co.bw
Support: support@blic.co.bw
Business Hours
Monday - Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday: Closed
Emergency claims: 24/7 hotline
Send us a Message
Our Locations
Gaborone Headquarters
Plot 145, Unit 6 Gaborone International Finance Park
Our Branches
Gaborone Headquarters
Plot 145, Unit 6 Gaborone International Finance Park
Francistown Branch
Raphel Sikwaane House, Francistown
Maun Branch
Tsheko Complex, Maun
Palapye Branch
Lotsane Mall, Palapye
Common Questions
Quick answers to frequently asked questions
For disability claims: Medical reports, doctor's assessment.
For funeral claims: Death certificate and funeral invoice.
Complex claims: 10-15 working days
Death claims: 7-10 working days with complete documentation
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Emergency claims support is available 24/7 via our hotline: +267 392 9813
- Bank transfer
- Debit order (recommended for convenience)
- Mobile money (Orange Money, Mascom MyZaka)
- Cash at any of our branches